Managing Director and Practice Lead, Communications & CX, Broadridge Financial Solutions, Inc.

Matt Swain is a recognized Customer and Investor Communications industry thought leader. From delivering keynotes around the world to defining best practices, hundreds of well-known companies have relied on Matt’s expertise and research for their current and future omni-channel communication initiatives. As Managing Director and Practice Lead for Broadridge Customer Communications Consulting – as well as Host of the “Reimagining Communications” podcast – Matt brings invaluable market research and consulting expertise to clients relative to benchmarking, customer experience optimization, and digital transformation.